12/1/08

eBay Frustrations List & Policing

Chris Crum at WebProNews.com has put together his "Top 10 Frustrations for eBay Sellers" List. Coming in at #1 is Management, which is CEO John Donahoe, a man many are calling for a resignation from. Also on the list are things such as the lack of profitability, Paypal issues, technical glitches and buyer issues.

Crum's full list of eBay frustrations:

1. Management
2. Feedback Policy
3. Small Businesses Get Shut Out
4. Lack of Communication
5. Payment Policies
6. Fees/Lack of Profitability
7. Unwarranted Account Suspensions
8. The Buyers Themselves
9. Glitches
10. Lack of Innovation

Read the full WebProNews article here.

In my experience with eBay so far, the Buyer issue has been the only issue I can say has caused frustrations. Lately it seems there are a lot of "practice bidders" or people who create fake accounts in order to just try eBay out. Perhaps they just joined to make money off one of those "Get Paid to" sites, where you need to join eBay and place 1 bid. In addition to that, there are always those dishonest souls who try to get items for free, claiming major damage during shipping or that they never received it. eBay is built on a community of honest buyers and sellers, but they will need to address this as they continue doing business online. My suggestion that new accounts must make a refundable deposit to eBay of $10, and their first bid can't go over that. It may seem ridiculous, but it'd be a great way to prevent those fake new accounts from being made.

As for profit, that hasn't really been an issue, as sellers just need to be creative and innovate more. Finding trash to sell as treasure from garage sales, Goodwills and consignment shops is a skill anyone can develop. With eBay selling, it will really be all about the idea of survival of the fittest. Adapt and expand your business as eBay changes its model. Crum mentions that there are alternatives to eBay too, such as Amazon, Wigix, SeeAuctions and Shopify.

The Monetizer also suggests everyone sign up for the Ebay Partner Network. I can't guarantee everyone will get approved, but the money you can make with this program has very nice potential. More on that in a future blog post...

There's another article at WebProNews discussing eBay and how Congress plans to police it (as well as Craigslist and other sites), by secretly investigating any sellers they suspect are selling stolen goods. The sellers won't be informed they are being watched/investigated. This stems from a bunch of Victoria Secret bra sales, where the bras were sold on eBay for $25, but usually fetched up from $40 to $80. In summation of the article, if the bills pass, anybody who claims to suspect a seller of illegal activity can file a police report, present it to the retail/marketplace provider and then the provider must shutdown the seller. Some commentors on the article are comparing this to the famous novel called 1984 in which the government is playing Big Brother, watching our every move.

Read Congress to Make eBay a Rat

LA Police Gear Inc Website

The following is a sponsored review with PayPerPost. Since my study of choice in college was criminal justice, I'm always fascinated by those crime drama Television shows and movies, as well as real-life stories of crime. It's an interesting line of work, but not quite like what you see on Law & Order or CSI every day. Amongst my experiences were several visits to large state prisons (for work, not play) as well as police stations, courthouses, probation offices and more. I recall one trip to a police station in which we were shown the weapons storage area, complete with rocket launchers, battering rams and machine guns. Cool stuff!

LA Police Gear Inc. is definitely an interesting online retailer, providing everything from Gas Masks, Handcuffs and GPS Units to Surefire Flashlights, Galco Holsters and 5.11 Knives which are part of their tactical series. Surprisingly there's even Titanimum Smith & Wesson watches. Their headquarters if fittingly based in Los Angeles and the company was started by Los Angeles police officers. They pride themselves on fast shipping, quality products and excellent customer service. And they don't just sell to police officers either as everyday citizens can also purchase products there.

This may seem like a deviation from the normal money-making posts here for The Monetizer, but studying different businesses is a great way to learn about and form your own. La Police Gear Inc is a great example of a niche business formed by those specializing in the field of police gear themselves. Their website is well organized and just right in terms of visual presentation., offering pictures, videos and live online customer service. Also, if you're like me and enjoy the criminal justice subject or the crime drama TV shows/movies, just browsing through the LA Police Gear products makes for an interesting web-surfing adventure. You can visit their website at http://www.lapolicegear.com/ to see their variety of products and more about the company.

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